We work closely with our clients to ensure a successful implementation and transfer of skills. The following outlines the major steps in our process.
I. Align (Requirements)
In the Align phase, we work with our clients to define how the cordin8 solution
will be implemented in their organization to achieve maximum benefit. To do that we:
- Identify and document client specific requirements for the solution including measures, reports, forms, templates, approvals, and workflows
- Define the roll-up structure data presentation and status indicators
- Define external data sources including data structures, access permissions, and interface schedules
A review of the schedule for the Pilot and Launch phases is conducted. This includes the definition of training and launch dates, confirmation of technical installation dates, and communication requirements for system users.
II. Configuration (Setup)
During the Configure phase, we implement the defined business requirements in the cordin8 solution. By adjusting the standard cordin8 solution, we can ensure our client gets the benefit of ready to use software while improving its suitability for their particular environment and situation.
III . Pilot (Installation and Testing)
The Pilot phase provides clients with the opportunity to see the solution in
action and to confirm ensure that it meets the defined business requirements.
cordin8 works with solution users and the client's technical organization as
needed to:
- Install cordin8 software
- Test installed software
- Test the configured solution with client data
IV. Launch (Document and Train)
Assisting our clients in the launch of the cordin8 solution is a key to
ensuring the project's overall success. During the Launch phase, cordin8
will work with the client to:
- Update training materials and user documentation with client specific configuration information
- Lead or assist in the delivery of user and administrator training
- Make changes to the configuration as required addressing adjusted requirements